Where we ship?
We ship to both International and to Hong Kong (we reserved the right to ship to any country, please email us at [email protected] for confirmation).
Shipping Method
International mail
Take 10 to 12 business days (excluding order processing time).
Deliver through your local postal mail system.
No trackable.
Eligible for order amount under US$50.
Rate
| Order amount | Shipping Cost |
| Under US$10 | US$1.50 |
| US$10 - US$30 | US$2.00 |
| US$30 - US$50 | US$3.00 |
International registered mail
Take 10 to 12 business days (excluding order processing time).
Trackable. Tracking method depends on your local postal mail system.
Signature is required to receive the package.
Rate
| Order amount | Shipping Cost |
| Under US$10 | US$3.50 |
| US$10 - US$30 | US$4.00 |
| US$30 - US$50 | US$5.00 |
| US$50 - US$70 | US$6.50 |
| US$70 - US$100 | US$7.50 |
International Express Delivery
Express delivery is available to certain country with an additional cost. Please email: [email protected] for availability and cost.
Shipping to Hong Kong
Local Mail
Take 1 to 2 business days to deliver (excluding order processing time).
Deliver by the Hong Kong Post.
Not trackable.
Eligible for order under US$50 only.
Rate
US$1.00 Flat rate
Local Registered Mail
Take 1 to 2 business days to deliver (excluding order processing time).
Deliver by the Hong Kong Post.
Trackable through Hong Kong Post.
Signature is required to receive package.
Track at
https://www.hongkongpost.hk/en/mail_tracking/index.html
Rate
US$2.50 Flat rate
Out of stock items
We will notify you if certain items of your order is out of stock, you can change, cancel the items and have a refund.
Not receiving your order
In some rare occasion, order do not arrived within the time specified. This could be due to customs inspection or simply delivery delays. Customs inspection is random and is usually temporary, please allow at least one week as a grace period. Sometimes due to delivery problem, your package may be kept at the post office due to delivery problems (such as incomplete address etc). Please try to enquire your local post office or customs about your mail.
If your order is sent via registered air mail or express delivery, when no one is able to sign and receive the package during delivery, a notification will be left at your mailbox. Then you have to pick up the package by yourself at your post office. Please ensure that to pickup your mail since usually post office keep mail for 2 weeks.